Guest Service Associate (GSA)

Rubios Restaurant Group; Ramona (CA); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Rubios Restaurant Group in California is seeking a Guest Service Associate to greet guests, take orders, serve food, and support daily restaurant operations. You will help maintain a clean dining area and restock supplies to ensure a welcoming atmosphere.

The role requires friendly communication, basic math, ability to lift up to 30 lbs, and flexible availability including nights and weekends. You'll join a fast-paced team that values reliability and teamwork.

Qualifications

• Restaurant or retail experience preferred.
• Good communication and basic math skills.
• Must be able to lift up to 30 lbs and stand for extended periods.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Greet guests with a friendly attitude and assist with food orders.
• Maintain knowledge of the menu and answer guest questions.
• Keep the dining area, patio, and restrooms clean and well-stocked.
• Follow proper food safety, hygiene, and cash handling procedures.
• Assist with restocking and cleaning tasks as needed.
• Support new team member training and follow company policies.

Skills

Strong communication

Basic math skills

Customer service orientation

Flexibility

Lift up to 30 lbs

Standing endurance

Job description

Description

Job Summary:

As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking supplies to ensure a welcoming and efficient environment.

Key Responsibilities:

• Greet guests with a friendly attitude and assist with food orders
• Maintain knowledge of the menu and answer guest questions
• Keep the dining area, patio, and restrooms clean and well-stocked
• Follow proper food safety, hygiene, and cash handling procedures
• Assist with restocking and cleaning tasks as needed
• Support new team member training and follow company policies

Qualifications:

• Restaurant or retail experience preferred
• Strong communication and basic math skills
• Must be able to lift up to 30 lbs and stand for extended periods
• Flexible availability, including nights, weekends, and holidays
• Reliable transportation required

Work Environment:

Fast-paced restaurant setting with indoor and outdoor duties. Exposure to kitchen equipment, cleaning supplies, and varying temperatures. Must be able to work closely with a team and handle multiple tasks efficiently.