Guest Service Associate (GSA)

Rubios Restaurant Group; Redlands (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

A restaurant company in Redlands seeks a Guest Service Associate to interact with guests and support daily operations. Responsibilities include taking orders, maintaining cleanliness, and restocking supplies. Ideal candidates will have restaurant or retail experience, strong communication skills, and flexible availability. Join a fast-paced team and contribute to a welcoming environment.

Qualifications

• Must be able to lift up to 30 lbs and stand for extended periods.
• Flexible availability including nights, weekends, and holidays.
• Reliable transportation required.

Responsibilities

• Greet guests and assist with food orders.
• Maintain knowledge of the menu and answer guest questions.
• Keep dining areas clean and well-stocked.
• Follow proper food safety, hygiene, and cash handling procedures.
• Assist with restocking and cleaning tasks as needed.
• Support new team member training and follow company policies.

Skills

Strong communication skills

Basic math skills

Restaurant or retail experience

Job description

Job Summary

As a Guest Service Associate, you’ll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking supplies to ensure a welcoming and efficient environment.

Key Responsibilities

• Greet guests with a friendly attitude and assist with food orders
• Maintain knowledge of the menu and answer guest questions
• Keep the dining area, patio, and restrooms clean and well-stocked
• Follow proper food safety, hygiene, and cash handling procedures
• Assist with restocking and cleaning tasks as needed
• Support new team member training and follow company policies

Qualifications

• Restaurant or retail experience preferred
• Strong communication and basic math skills
• Must be able to lift up to 30 lbs and stand for extended periods
• Flexible availability, including nights, weekends, and holidays
• Reliable transportation required

Work Environment

Fast-paced restaurant setting with indoor and outdoor duties. Exposure to kitchen equipment, cleaning supplies, and varying temperatures. Must be able to work closely with a team and handle multiple tasks efficiently.