Guest Service Associate: Fast-Paced Cash Handling

Blaze Pizza; Corsicana (TX); On-site; USD 12,000 - 16,000; Full time

Job summary

Church's Chicken in Corsicana, TX is seeking a friendly cashier to greet guests, take and fill orders, and deliver meals with a positive attitude.

You will handle cash, operate the POS, provide accurate change, and maintain a clean, organized service area while addressing customer concerns promptly. This is a fast-paced, team-oriented environment. A high school diploma or GED with at least 6 months related experience is required.

Qualifications

• High school diploma or GED with at least 6 months related experience.
• Ability to handle cash and give correct change.
• Basic computer skills and POS familiarity.
• Ability to work in a fast-paced environment.
• Excellent interpersonal skills and professional conduct.

Responsibilities

• Greet customers with a welcoming attitude and take/fill orders promptly.
• Suggest upsell opportunities as directed by management.
• Collect money and deliver orders to customers.
• Handle cash drawer accurately and report discrepancies.
• Address customer questions or complaints and notify a manager when needed.
• Maintain cleanliness and rotation of products in the display area.
• Keep service area stocked with napkins, cups, lids, and supplies.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Cash handling

Cashier

Computer skills

Punctuality

Fast-paced environment

Education

High School Diploma or GED

Tools

Cash register / POS

Job description

To serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church’s Operating Standards Manual (the “OSM”). Accomplishes tasks in a timely and orderly manner.

Requirements:

High school diploma or GED; at least 6 months of experience that is directly related to the duties and responsibilities specified.

Position Qualifications/Functional Skills:

• Knowledge of all restaurant policies, practices and operational and human resources procedures
• Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
• Must be able to succeed in a fast-paced work environment.
• Must be able to receive money and accurately count back change.
• Practices adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer.
• Basic computer skills.
• Report to work timely for each scheduled shift.

Key Duties/Responsibilities:

• Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude.
• Takes and fills the customer’s order within company mandated service time.
• Suggestive up sell of products as directed by management.
• Collects money and delivers order to customer.
• Immediately attends to any customer service problem or complaint. Notifies manager as needed.
• Verifies opening reading and bank. Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used. Counts down drawer at end of shift to ensure accuracy.
• Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems.
• Ensures that all product holding times are strictly observed.
• Ensures products on the counter or in the display case are properly rotated and attractively displayed.
• Keeps display case interior and exterior clean at all times.
• Stocks the service area with a sufficient supply of napkins, cups, lids, etc. Maintains an adequate supply of iced tea.
• Performs all other duties as assigned.

Church's Chicken is an American fast food restaurant chain that specializes in fried chicken and is headquartered in Atlanta, Georgia. The chain was founded as Church's Fried Chicken To-Go by George W. Church Sr. on April 17, 1952, in San Antonio, Texas, across the street from The Alamo