Guest Service Assistant - Restaurant Support

Ruth's Chris Steak House

West Des Moines (IA)

On-site

USD 17,000 - 25,000

Full time

3 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Ruth's Chris Steak House in West Des Moines is seeking a Server Assistant to support servers and maintain guest satisfaction. You will restock service stations, handle glassware and linens, and communicate guest needs to the service team.

The role emphasizes teamwork, adherence to standards, and timely completion of opening and side work. The ideal candidate has a high school diploma or GED and prior restaurant experience, with a focus on cleanliness, professionalism, and flexibility in a

Qualifications

Attention to detail in all tasks, accuracy in completing duties and following up to ensure commitments are met.
Collaborate effectively with team members and respect diverse colleagues to achieve shared goals.
Ability to de-escalate conflicts while maintaining professional relationships with guests and staff.
Focus on the guest experience and build loyalty through service excellence.
Proven ability to analyze situations, solve problems, and choose actions to satisfy guests.

Responsibilities

Set up and restock service stations before, during and after service.
Communicate requests or needs of guests to the service staff.
Reset vacated tables according to procedures and assist with spot cleaning as needed.
Return dirty dishware, glassware, utensils and linen to the dishwashing area.
Obtain station assignments at shift start and complete opening/side work duties on time.
Comply with training materials and uphold company standards in daily tasks.