Guest Service Agent

TownePlace Suites Draper; Draper (UT); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Employee discounts

Daily Pay – get paid on-demand

Medical Insurance

Dental

Vision

401K Employer Match

Paid Time Off starting on first day

Free Life and Accident Insurances

Opportunities for growth and expansion

Job summary

TownePlace Suites Draper is seeking a friendly Guest Service Agent to warmly greet guests and manage front desk duties at our Draper, Utah property. This full-time role runs 7am–3pm with Monday–Thursday shifts and occasional extra hours, offering a steady schedule in a Marriott-branded environment.

Bring strong customer service, clear communication, and a professional appearance. We provide training, growth opportunities within the Woodbury Group, plus Marriott discounts and competitive benefits

Qualifications

• Exceptional customer service skills.
• Basic computer skills.
• Excellent verbal and written communication skills.
• Must present self in a professional manner regarding dress and grooming.

Responsibilities

• Greet and serve all guests in a courteous and professional manner.
• Organize, confirm, process, and conduct guest check-ins/check-outs.
• Ensure the safety and security of guests and associates.

Skills

Customer service

Communication

Professionalism

Job description

Benefits:

• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts

Come join our award-winning team as a Guest Service Agent at the TownePlace Suites by Marriott in Draper. Position is full-time, 7am-3pm, shifts are mainly Monday to Thursday(32-39 hours per week). Opportunity for additional hours and shifts occasionally. Recent FOSSE experience a plus but not required.

Benefits (based on hours worked per week)

• Daily Pay – get paid on-demand
• Medical Insurance
• Dental
• Vision
• 401K Employer Match
• Paid Time Off starting on first day
• Free Life and Accident Insurances
• Opportunities for growth and advancement within the Woodbury Group of hotels
• Awesome Marriott worldwide hotel discounts (up to 75% off)
• Employee Assistance Program
• Employee Wellness Program

Minimum Qualifications

• Exceptional customer service skills
• Basic computer skills
• Excellent verbal and written communication skills
• Must present self in a professional manner regarding dress and grooming

Performance Expectations

• Responsible for greeting and serving all guests in a courteous and professional manner
• Organize, confirm, process, and conduct guest check-ins/check-outs
• Ensures the safety and security of our guests and associates