Guest Service Agent

Woodbury Corporation; Draper (UT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Employee discounts

Job summary

TownePlace Suites by Marriott in Draper is hiring a Guest Service Agent for full-time day shifts (7am-3pm). The role includes greeting guests, processing check-ins and check-outs, and ensuring guest and staff safety.

Opportunities for additional hours exist, with benefits and growth potential within Woodbury Group hotels. Applicants should have exceptional customer service, basic computer skills, and professional appearance, with strong communication skills to interact with guests and team

Qualifications

• Exceptional customer service skills.
• Basic computer skills.
• Excellent verbal and written communication skills.
• Must present self in a professional manner regarding dress and grooming.

Responsibilities

• Greet and serve all guests in a courteous, professional manner.
• Organize, confirm, process, and conduct guest check-ins/check-outs.
• Ensure the safety and security of guests and associates.

Skills

Exceptional customer service

Basic computer skills

Excellent verbal and written通信

Professional appearance

Job description

Come join our award-winning team as a Guest Service Agent at the TownePlace Suites by Marriott in Draper. Position is full-time, 7am-3pm, shifts are mainly Monday to Thursday(32-39 hours per week). Opportunity for additional hours and shifts occasionally. Recent FOSSE experience a plus but not required.

Benefits

• Free uniforms


• Health insurance


• Paid time off


• Training & development


• Vision insurance


• Wellness resources


• 401(k)


• 401(k) matching


• Dental insurance


• Employee discounts

Benefits (based On Hours Worked Per Week)

• Daily Pay – get paid on-demand


• Medical Insurance


• Dental


• Vision


• 401K Employer Match


• Paid Time Off starting on first day


• Free Life and Accident Insurances


• Opportunities for growth and advancement within the Woodbury Group of hotels


• Awesome Marriott worldwide hotel discounts (up to 75% off)


• Employee Assistance Program


• Employee Wellness Program

Minimum Qualifications

• Exceptional customer service skills


• Basic computer skills


• Excellent verbal and written communication skills


• Must present self in a professional manner regarding dress and grooming

Performance Expectations

• Responsible for greeting and serving all guests in a courteous and professional manner


• Organize, confirm, process, and conduct guest check-ins/check-outs


• Ensures the safety and security of our guests and associates