Guest Service Agent

Peachtree Group; Columbus (MS); On-site; USD 25,000 - 35,000; Full time

Job summary

Peachtree Group is seeking a Guest Service Agent to ensure guest satisfaction through excellent service. Responsibilities include processing check-ins and payments, and assisting guests with their needs. The role offers a full-time position in a friendly and professional environment with an array of benefits, including health insurance and a 401(k) match.

Benefits

Comprehensive medical, dental, and vision insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Access to Fund for assistance

Responsibilities

• Process check-ins/outs and secure payments.
• Verify and adjust billing.
• Assist guests with reservations and requests.

Job description

Join to apply for the Guest Service Agent role at Peachtree Group.

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional, and timely manner. The role requires following high standards of quality to ensure guest satisfaction. The agent will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group offers a comprehensive benefits package including medical, dental, vision, disability, and life insurance. We also provide a generous 401(k) retirement match, Paid Holidays, and Paid Time Off to support work-life balance. Additional perks include access to our Employee Assistance Program and Fund.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

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Note

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