Guest Safety & Security Officer - Hospitality Team

Pyramid Global Hospitality; United States; On-site; USD 18,000 - 26,000; Full time

Job summary

Pyramid Global Hospitality, a leading hospitality management company, is seeking a Security Officer for OKANA Resort & Indoor Water Park in Oklahoma City. You will ensure guest and employee safety, respond to emergencies, and support security programs across a world-class property.

This role emphasizes meticulous attention to detail, strong communication, and a customer-focused approach, with opportunities to grow within a diverse portfolio of brands and locations.

Qualifications

• High school diploma or equivalent required.
• Experience in hospitality or purchasing preferred.
• At least 1 year of customer service experience preferred.
• 2 years in security or police (military or civilian) preferred.
• 2 years of college in safety/security or hospitality related discipline.

Responsibilities

• Carry out safety policies and procedures of the property with professionalism.
• Follow safety procedures to ensure a safe working environment for guests and associates.
• Reduce opportunities for crime with preventive patrol and high visibility.
• Promote and preserve peace on premises for a comfortable environment.
• Assist individuals in danger or needing medical attention.
• Respond to emergencies as prescribed in procedure manuals.
• Ensure security of guest and employee information and records.
• Complete Daily Activity and Incident Reports.
• Help ensure compliance with liquor laws.
• Assist in developing and presenting security-related programs.
• Review and edit written security records; assist in other roles as needed.

Skills

Customer service

Safety awareness

Professionalism

Written & verbal communication

Education

High school diploma

2 years college in safety/security or hospitality

Job description

Pyramid Global Hospitality, a leading hospitality management company, is seeking a Security Officer for OKANA Resort & Indoor Water Park in Oklahoma City. You will ensure guest and employee safety, respond to emergencies, and support security programs across a world-class property.

This role emphasizes meticulous attention to detail, strong communication, and a customer-focused approach, with opportunities to grow within a diverse portfolio of brands and locations.