Security Supervisor Overnight

OKANA Resort & Indoor Waterpark; Oklahoma City (OK); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Pyramid Global Hospitality is seeking a Security Supervisor for OKANA Resort & Indoor Water Park in Oklahoma City. You will lead a security team, uphold safety standards, and coordinate with departments to ensure guest and staff safety.

The role requires attention to detail, professional conduct, and a focus on exceptional service. The position calls for 2 years of security or police experience, hospitality exposure, and flexibility to work nights, weekends, and holidays.

Qualifikationen

• Must have a high school diploma or equivalent.
• Prior hospitality or purchasing experience preferred.
• At least 1 year of customer service experience preferred.
• At least 2 years of security or police experience (military or civilian) with hotel exposure preferred.
• Two years of college in safety/security or hospitality discipline preferred.
• Ability to work flexible hours including nights, weekends and holidays.
• First Aid/CPR certification preferred; instructor rating favored.
• Strong written and verbal communication skills.

Aufgaben

• Carry out safety policies and procedures of the property and Benchmark with professionalism and teamwork.
• Follow safety procedures to ensure a safe environment for guests and staff.
• Recruit, hire and train the security team to maintain high safety standards.
• Reduce crime opportunities through proactive patrol and high security visibility.
• Promote a safe, peaceful environment for guests and employees.
• Provide aid to those in danger or in need of medical attention.
• Respond to emergencies per property procedures.
• Protect guest and employee information in reports and operations.
• Complete all daily activity and incident reports.
• Assist in ensuring compliance with liquor laws.
• Develop and present security-related programs.
• Review and edit written security records.
• Support other roles as needed by supervisor.

Kenntnisse

High school diploma

Hospitality/purchasing experience

Customer service experience

Security or Police background

2 years college in safety/security/hot

Flexibility in schedule

First Aid/CPR certification

Strong written and oral communication

Ausbildung

High school diploma or equivalent

2 years college in safety, security or hospitality

Jobbeschreibung

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well‑appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world‑class destination. #BMC-Okana

What You Will Have An Opportunity To Do

We are looking for a highly engaging, safety and customer focused individual to join our team as Security Supervisor. The successful candidate for this role is engaging, highly detailed, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally. The Security Supervisor leads a team that is responsible for the safety and security of guests and employees and the property. This includes supporting other department activities to help assure the highest levels of guest and employee service. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world‑class property.

Your Role

• Carry out the safety policies and procedures of the property and Benchmark, while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service.
• Follow safety procedures to ensure a safe working environment for guests and associates.
• Recruiter, hire and train Security team to uphold the highest standards of safety
• Reduce the opportunity for the commission of crimes using preventive patrol and high visibility of security throughout the premises on a timely schedule.
• Promote and preserve the peace on premises to assure a comfortable and non‑threatening environment for guests and employees.
• Aid, or seek aid for, individuals who are in danger of physical harm, or in need of medical attention.
• Respond to emergencies as prescribed in Emergencies Service Procedures of the property.
• Assure the security of guest and employee information both in written reports and in general business operations.
• Complete all Daily Activity and Incident Reports.
• Help assure compliance with Liquor Laws.
• Assist in developing and presenting security related programs.
• Review and edit written records produced by Security Officers.
• Aid in other job classification as determined necessary by immediate superior.

What are we looking for?

• Someone with a High school diploma or equivalent.
• Someone with prior hospitality/purchasing experience preferred
• Someone with at least one year customer service experience preferred
• Someone with 2 years Security or Police (military or civilian) experience, preferably with exposure to the hotel environment
• Someone with 2 years of college in a safety, security or hospitality related discipline
• Someone with able to work a flexible schedule to include nights, weekends and holidays
• Someone with First Aid/CPR certification, prefer instructor rating
• Someone with high quality written and oral communication skills

Compensation

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.