Guest-Safety Ambassador: Protect, Welcome Guests

United Parks & Resorts; San Antonio (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Free park admission

Ticket discounts for friends & family

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment is seeking enthusiastic Ambassadors to help maintain a safe and enjoyable environment for guests, employees, and vendors. You will engage in patrols, security postings, and incident reporting, supporting a team that delivers memorable experiences in a world-class park.

The role requires 18+ age, a high school diploma or GED, the ability to work outdoors in all weather, and the flexibility to cover nights, weekends, and holidays.

Qualifications

• Be at least 18 years of age.
• High school diploma or GED equivalent required.
• Ability to work outdoors in all weather conditions.
• Ability to work with large crowds and high-pressure situations.
• Physically active and able to stand and walk for full shifts.
• Ability to work nights, weekends, and holidays.
• Ability complete all legal, company and department training requirements within established timelines.
• Proficiency with computer hardware and software.
• Experience in completing Incident Reports.
• Must have a valid driver’s license.

Responsibilities

• Provide guests, employees, and vendors with safe and secure environment.
• Maintain and enforce safety standards.
• Work independently or within team providing a consistent message and Security presence.
• Monitor Security checkpoints and posts – inspecting bags and persons accessing or leaving the property.
• Complete routine patrols of the Park and surrounding properties on foot and in patrol vehicles.
• Respond and provide aid for Emergency situations.
• Complete assigned tasks from management as needed.

Skills

Customer service

Communication skills

Driver's license

Teamwork

Physical fitness

Night/weekend availability

Education

High school diploma or GED

Tools

Computer proficiency

Job description

SeaWorld Parks & Entertainment is seeking enthusiastic Ambassadors to help maintain a safe and enjoyable environment for guests, employees, and vendors. You will engage in patrols, security postings, and incident reporting, supporting a team that delivers memorable experiences in a world-class park.

The role requires 18+ age, a high school diploma or GED, the ability to work outdoors in all weather, and the flexibility to cover nights, weekends, and holidays.