Guest Room Supervisor – Weekend Shifts & Benefits

Ivy Hospitality; West Chester Township (OH); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Medical

Dental

Vision

FSA

HSA

401(k) after 90 days

PTO

Job summary

Ivy Hospitality is seeking a Housekeeping Supervisor in West Chester Township, OH to oversee daily housekeeping operations and ensure high cleanliness standards for guest rooms and public areas. The role requires coordinating with front desk, engineering, and banquet services to deliver timely service and guest satisfaction.

The position involves supervising staff, inspecting rooms, handling maintenance work orders, and maintaining inventory.

Qualifications

• Education: High school diploma or equivalent required.
• Minimum of three years of housekeeping experience, with at least one year in a supervisory role.
• Strong verbal and written communication skills.
• Ability to lead and motivate a team, with minimal direct supervision.
• Basic computer skills
• In-depth knowledge of hotel services and facilities.
• Ability to stand and walk for nearly 100% of the working day.
• Must be able to lift up to 15 lbs regularly and occasionally push/pull carts weighing up to 250 lbs.
• Must have manual dexterity to operate necessary equipment and perform cleaning/inspection tasks.
• Requires bending, stooping, squatting, and stretching as part of routine duties.

Responsibilities

• Oversee day-to-day activities of room cleaners, ensuring prompt and efficient cleaning of guest rooms according to company standards.
• Inspect all cleaned rooms, including VIP and early morning make-up rooms, to ensure they meet company standards.
• Collaborate with front desk, engineering, banquet services, and room services to ensure seamless operations and guest satisfaction.
• Prepare and follow up on maintenance work orders related to repairs or replacement of furniture, fixtures, and equipment.
• Assist in the quarterly inventory of all linens and ensure adequate supplies are available in linen closets and carts.
• Ensure guests are treated courteously and that their needs are met efficiently; handle short notice room-change requests.
• Maintain safety standards and compliance with housekeeping policies; manage keys and bloodborne pathogen procedures.
• Assist with training and direction of new housekeeping staff.
• Keep accurate records of room checkouts and stay-overs; submit daily reports to housekeeping.

Skills

Leadership

Team management

Communication

Attention to detail

Guest service orientation

Basic computer skills

Education

High school diploma or equivalent

Tools

Hotel software

Job description

Ivy Hospitality is seeking a Housekeeping Supervisor in West Chester Township, OH to oversee daily housekeeping operations and ensure high cleanliness standards for guest rooms and public areas. The role requires coordinating with front desk, engineering, and banquet services to deliver timely service and guest satisfaction.

The position involves supervising staff, inspecting rooms, handling maintenance work orders, and maintaining inventory.