Guest Room Quality Inspector

Hospitality America

Greenville (SC)

On-site

USD 17,000 - 22,000

Full time

3 hours ago
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Benefits offered by this job

Medical, Dental, and Vision coverage
Paid vacation time
401k Retirement Plan
Training and growth opportunities

Job summary

Residence Inn, Greenville, operated by Hospitality America, is seeking a Room Inspector to maintain the highest standards of cleanliness and presentation in guest rooms and public areas. You will contribute to exceptional guest experiences in a team-oriented environment.

You will train staff on housekeeping tasks, inspect guest rooms, and support guest satisfaction procedures while planning schedules and ensuring safety and compliance with brand standards.

Qualifications

  • Experience in a Room Attendant role in a hotel or similar environment preferred.
  • Must have attention to detail with the ability to be thorough in your work.
  • Must be able to work independently while maintaining timelines.

Responsibilities

  • Maintains BRAND cleanliness standards for guest rooms and public areas and inspects them to ensure standards are met.
  • Trains staff in all aspects of housekeeping including guest service.
  • Administers guest satisfaction inspection procedures and reports.
  • Plans work schedules and room assignments with minimum disruption to guests.
  • Responds promptly to guests’ needs with an interest and concern in satisfying every guest.
  • Empowers hotel staff to deliver great guest service by encouraging responsiveness to guests’ needs.
  • Ensures housekeepers know responsibilities and manage against those responsibilities.
  • Recognizes and corrects conditions which may create security, fire or accident hazards.

Skills

Attention to detail
Independent work
Room attendant experience

Job description

Residence Inn, Greenville, operated by Hospitality America, is seeking a Room Inspector to maintain the highest standards of cleanliness and presentation in guest rooms and public areas. You will contribute to exceptional guest experiences in a team-oriented environment.

You will train staff on housekeeping tasks, inspect guest rooms, and support guest satisfaction procedures while planning schedules and ensuring safety and compliance with brand standards.

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