Guest Room Quality Inspector

MOTTO BY HILTON BENTONVILLE; Bentonville (AR); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive wage

Medical, Dental, and Vision coverage

Paid vacation time

401k Retirement Plan

Job summary

Motto by Hilton Bentonville is seeking a detail oriented Room Inspector to maintain the highest standards of cleanliness in guest rooms and public areas, ensuring a welcoming atmosphere for every guest.

You will train staff, inspect rooms, schedule work, respond to guest needs, and support a team that delivers exceptional service. This role offers a competitive wage and a fun, team-oriented environment.

Qualifications

• Experience in a Room Attendant role in a hotel or similar environment preferred.
• Must have attention to detail with the ability to be thorough in your work.
• Must be able to work independently while maintaining timelines.

Responsibilities

• Maintains BRAND cleanliness standards for both guest rooms and public areas and inspects them to ensure that standards are met.
• Trains staff in all aspects of housekeeping including guest service.
• Administers guest satisfaction inspection procedures and reports.
• Plans work schedules and room assignments with minimum disruption to guests.
• Personally demonstrates a commitment to guest service by responding promptly to guests’ needs with an interest and concern in satisfying every guest.
• Empowers hotel staff to deliver great guest service by encouraging responsiveness to guests’ needs.
• Ensures housekeepers know responsibilities and manage against those responsibilities.

Skills

Attention to detail

Independent worker

Guest service mindset

Job description

Motto by Hilton Bentonville is seeking a detail oriented Room Inspector to maintain the highest standards of cleanliness in guest rooms and public areas, ensuring a welcoming atmosphere for every guest.

You will train staff, inspect rooms, schedule work, respond to guest needs, and support a team that delivers exceptional service. This role offers a competitive wage and a fun, team-oriented environment.