Guest Room & Public Space Steward

Omni Hotels; Dallas, Northern (TX, KY); Hybrid; USD 15,154,000 - 23,419,000; Full time

Job summary

Omni Hotels in Dallas is seeking a housekeeping attendant to maintain guest rooms and public spaces to Omni standards. You will stock linen closets, assist with linen and trash, and support deep cleaning and carpet shampooing to keep rooms guest-ready.

The role requires physical stamina, the ability to lift up to 50 pounds, and flexible hours including nights, weekends, and holidays. Prior housekeeping experience is preferred but not always required, with a strong emphasis on safety and guest

Qualifications

• Excellent customer service and verbal communication skills.
• 1-2 years of experience preferred.
• Maintain a professional business appearance, attitude, and performance.
• Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.
• Prior housekeeping experience required or other relevant environmental services experience.
• Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.
• Must be able to lift up to 50 pounds on a regular basis
• Must be able to push/pull up to 250 pounds frequently
• Must meet standards of appearance and maintain a high level of personal hygiene at all times.
• Ability to communicate both verbally and in writing in English with guests, management, and co-workers.

Responsibilities

• Keeps assigned linen closets stocked at par.
• Empties carts linens and trash as needed.
• Assist to strip check out rooms of linen and removes trash.
• Assist in bringing in room dining dishes, tables and trays to the service elevator landing.
• Keeps corridors on guest room floors clean and vacuumed.
• Sweeps, scrubs, mops hard surface floors on assigned section.
• Assists in deep cleaning and shampooing carpet and/or furniture.
• Maintains corridor cleanliness.
• Moves furniture upon request.
• Completes quarterly mattress flip project.
• Delivers guest amenities or special requests to guest rooms.
• Assists in Housekeeping inventories.
• Washes and returns glassware and coffee cups to linen closets.
• Assists GRAs with guestroom supplies.
• Ensures linen is dropped in linen chute in a timely manner.
• Takes soiled bedding to Laundry to be washed.
• Turns in Lost and Found items to Housekeeping Office before end of shift.
• Deposits trash and recycling to dumpsters.
• Cleans up bio-hazard spills with proper safety gear.
• Reports missing or damaged items to Supervisor
• Reports engineering issues to Office Coordinator or Supervisor
• Maintains professional conduct and teamwork.

Skills

Customer service

Verbal communication

Written communication

Professional appearance

Flexible hours

Stamina/Physical endurance

Teamwork

English proficiency

Job description

Omni Hotels in Dallas is seeking a housekeeping attendant to maintain guest rooms and public spaces to Omni standards. You will stock linen closets, assist with linen and trash, and support deep cleaning and carpet shampooing to keep rooms guest-ready.

The role requires physical stamina, the ability to lift up to 50 pounds, and flexible hours including nights, weekends, and holidays. Prior housekeeping experience is preferred but not always required, with a strong emphasis on safety and guest