GUEST ROOM INSPECTOR

PENN Entertainment, Inc.; Council Bluffs (IA); On-site; USD 32,000 - 46,000; Full time

Job summary

PENN Entertainment in Council Bluffs, IA is seeking a dedicated housekeeping supervisor. You will inspect guest rooms for cleanliness, ensure standards are met, and coordinate with other departments to maintain smooth operations.

The role requires 1–2 years of housekeeping experience, leadership ability, and strong organizational skills to prioritize tasks and manage workload in a fast-paced environment.

Qualifications

• One to two years in hotel housekeeping or related experience.
• Familiar with Housekeeping/Laundry/Hotel department policies.
• Strong leadership skills.
• Ability to prioritize workload.
• Highly organized and detail-oriented.

Responsibilities

• Inspect guest rooms for cleanliness and quality.
• Ensure rooms, linens, service landings, guest landings, vending area, stairwells, elevator, maid carts, distribution carts, and equipment meet standards as per SOPs.
• Reports room or hall deficiencies, problems related to structure, equipment, and plumbing to Engineering; prepares maintenance and work orders; follows up on completion with Engineering.
• Communicates with other departments as needed to accomplish tasks.
• Verifies inventory and purchase order arrivals and proper floor inventory deliveries.
• Assists management with action plans, coaching sessions, or additional training as needed.

Skills

Housekeeping experience

Leadership skills

Prioritization

Organization

Attention to detail

Job description

Introduction

...

Overview

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HEREto discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Inspects guest rooms for cleanliness and quality, ensuring property standards are met or exceeded.


• Ensures guest rooms, linens, service landings, guest landings, vending area, stairwells, elevator, maid carts, distribution carts, and equipment are set up in a standardized manner as required by current SOP's.


• Reports room or hall deficiencies, problems related to structure, equipment, and plumbing to Engineering; prepares maintenance and work orders; follows up on completion with Engineering.


• Communicates with other departments as needed in order to accomplish tasks.


• Verifies inventory and purchase order arrivals and proper floor inventory deliveries.


• Assists management with action plans, coaching sessions, or additional training as needed.

Requirements

• One to two years of hotel housekeeping or related experience required.


• Demonstrated knowledge of Housekeeping/Laundry/Hotel department policies and procedures.


• Must have strong leadership skills.


• Ability to prioritize work load.


• Highly organized and detail-oriented.