Guest Room Experience Specialist

Extended Stay America; Phoenix (AZ); On-site; USD 29,000 - 36,000; Full time

Job summary

Extended Stay America in Phoenix is seeking a Housekeeper to clean guest rooms according to company guidelines and procedures, ensuring a positive guest experience and a welcoming environment.

The role requires adherence to safety and security policies, participation in Extended Stay University training, willingness to assist with other areas of the hotel as needed, and dependable, flexible, and reliable performance.

Qualifications

• No prior experience required or training.
• Ability to follow company policies and procedures.
• Physical ability to clean, bend, kneel, and lift as needed.

Responsibilities

• Clean assigned guest rooms following company standards.
• Maintain housekeeping carts, rooms, and laundry areas.
• Stock carts and respond to guest requests when possible.
• Report maintenance issues and guest property findings.
• Complete safety training and Extended Stay University modules.

Skills

Instruction comprehension

Effective communication

Good judgment

Mobility and dexterity

Lift up to 50 pounds

Education

No formal education required

Tools

Cleaning equipment

Job description

Extended Stay America in Phoenix is seeking a Housekeeper to clean guest rooms according to company guidelines and procedures, ensuring a positive guest experience and a welcoming environment.

The role requires adherence to safety and security policies, participation in Extended Stay University training, willingness to assist with other areas of the hotel as needed, and dependable, flexible, and reliable performance.