Guest Room Experience Specialist

OTH Hotels Resorts; Frankfort (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

OTH Hotels Resorts is hiring a Room Attendant to clean and prepare guest rooms to the highest standards, restock in-room items, and assist with guest requests. The role involves safe handling of cleaning chemicals, physical activity, and adherence to privacy protocols.

Candidates should have a high school diploma or equivalent, with prior housekeeping experience preferred. Flexibility to work varied shifts, including weekends, is expected in a fast-paced hotel environment.

Qualifications

• Attention to detail and a commitment to cleanliness.
• Good time management and ability to meet daily room quotas.
• Customer service mindset and professional communication.

Responsibilities

• Guest Room Cleaning & Preparation: Clean and prepare guest rooms according to hotel standards; make beds, vacuum, dust, sanitize surfaces.
• Restocking & Maintenance Support: Restock minibar items and in-room supplies; report maintenance issues.
• Guest Service & Interaction: Respond to guest requests with courtesy while respecting privacy.
• Public Area & Equipment Cleaning: Clean hallways and service areas; maintain equipment and supplies.
• Safety, Compliance & Standards: Follow safety, sanitation and hygiene guidelines; protect guest privacy.

Skills

Attention to detail

Time management

Customer service

Teamwork

Flexibility

Independent work

Weekend availability

Education

High school diploma or equivalent

Job description

OTH Hotels Resorts is hiring a Room Attendant to clean and prepare guest rooms to the highest standards, restock in-room items, and assist with guest requests. The role involves safe handling of cleaning chemicals, physical activity, and adherence to privacy protocols.

Candidates should have a high school diploma or equivalent, with prior housekeeping experience preferred. Flexibility to work varied shifts, including weekends, is expected in a fast-paced hotel environment.