Guest Room Experience Champion

TPG Hotels & Resorts; Providence (RI); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Identity Protection

Flexible Spending Accounts

401(k) Retirement Plan

Paid Time Off

Hotel Discounts

Job summary

TPG Hotels & Resorts is seeking a Room Attendant to maintain cleanliness and order in guest rooms and public areas, ensuring a welcoming atmosphere and guest satisfaction. You will clean rooms, restock supplies, and assist with safety and security protocols.

The role requires attention to detail, independence, and strong guest communication. Night/weekend availability is often needed, and hotel discount benefits apply across the portfolio.

Qualifications

• Previous experience in housekeeping or related role is a plus.
• Attention to detail, thoroughness and knowledge in proper cleaning techniques, chemicals, and equipment.
• Ability to work independently and efficiently to complete assigned rooms, organize housekeeping carts, and all other assigned tasks.
• Strong communication skills for interacting with guests and team members.
• Basic understanding of safety and sanitation practices.
• Flexibility to work nights, weekends, and holidays as needed.

Responsibilities

• Clean and tidy guest rooms according to established standards.
• Thoroughly clean and sanitize bathrooms, including fixtures and surfaces.
• Dust and wipe down furniture, surfaces, and decorative items.
• Restock toiletries, towels, and linens in guest rooms.
• Empty trash bins and replace liners in guest rooms and common areas.
• Sweep, mop, and vacuum floors in guest rooms, hallways, and public spaces.
• Identify and report maintenance issues to appropriate personnel.
• Keep an eye out for lost items and report them to the supervisor.
• Interact professionally and courteously with guests and team members.
• Respect guests' privacy and maintain security procedures.

Skills

Attention to detail

Cleaning techniques

Communication skills

Independence

Flexibility nights/weekends

Job description

TPG Hotels & Resorts is seeking a Room Attendant to maintain cleanliness and order in guest rooms and public areas, ensuring a welcoming atmosphere and guest satisfaction. You will clean rooms, restock supplies, and assist with safety and security protocols.

The role requires attention to detail, independence, and strong guest communication. Night/weekend availability is often needed, and hotel discount benefits apply across the portfolio.