Guest Room Excellence Specialist

iCIMS, Inc.; Solvang (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

One.Team.Chumash seeks a Hotel Housekeeping Attendant to maintain clean, stocked rooms and ensure guest comfort at 1450 Mission Drive, Solvang, CA. Shift duties include turndown service, stock replenishment, and reporting room status to supervisors.

Requirements include a High School Diploma or GED and willingness to work 24/7 shifts, including holidays and weekends. Prior housekeeping experience is preferred. Native American hiring preference applies.

Qualifications

• High School Diploma or GED Certificate.
• Prior Housekeeping experience is preferred.
• Basic computer proficiency utilizing Microsoft applications, email, and internet.
• Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
• Native American hiring preference applies.
• Environment and acting; accordingly, developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality.
• Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
• Oral Communication: Shaping and expressing ideas and information in an effective manner.
• Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.
• Results Orientation: Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to take action and show tenacity in case of obstacles or resistance.

Responsibilities

• Ensures guest rooms are clean and well maintained.
• Stocks Room Attendants’ carts and workstations with sheets, pillowcases, towels, and all amenities.
• Signs out floor key and reports to assigned area.
• Ensures rooms meet hotel standards prior to guest occupancy.
• Cleans and prepares guest rooms prior to guest arrival, during their stay, and upon check out, ensuring that each guest is satisfied with the level of cleanliness and service; performs turndown service and other responsibilities including, vacuuming, sweeping, dusting all room surfaces, properly changing bed linens, sanitizing and cleaning bathrooms, mirrors, windows, fixtures, and floors.
• Maintains prescribed standards of cleanliness for assigned areas using approved cleaning solutions and procedures.
• Turns in daily Room Attendant reports to Housekeeping Supervisor at end of shift.
• Supplies guest rooms with all amenities, linens, and special items as requested.
• Performs additional detailed or occasional cleaning as assigned.
• Turns in articles left in room for “Lost and Found” handling following hotel procedures.
• Ensures that all appliances in room are set at correct setting for guest comfort and hotel efficiency.
• Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration while role modeling the company values, behaviors, and culture of One.Team.Chumash.
• Performs other duties as assigned.

Skills

Housekeeping experience

Basic computer skills

Flexible schedule

Oral communication

Written communication

Results oriented

Education

High School Diploma or GED Certificate

Job description

One.Team.Chumash seeks a Hotel Housekeeping Attendant to maintain clean, stocked rooms and ensure guest comfort at 1450 Mission Drive, Solvang, CA. Shift duties include turndown service, stock replenishment, and reporting room status to supervisors.

Requirements include a High School Diploma or GED and willingness to work 24/7 shifts, including holidays and weekends. Prior housekeeping experience is preferred. Native American hiring preference applies.