Guest Room Detail Specialist

IHG; Augusta (GA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Full uniform

Room discounts

Top training program

Competitive salary

Job summary

IHG is seeking a Room Attendant to ensure every guest room is kept to the highest standard. You will assist guests with small requests and guide them to amenities, while keeping your supervisor informed of progress and any issues.

The role is physical, requiring standing most of the day, lifting up to 50 pounds, and flexible shifts including nights, weekends, and holidays. Training and uniform provided as part of a comprehensive benefits package.

Qualifications

• Literacy skills: reading, writing and basic maths.
• Flexible attitude to shifts including nights, weekends and holidays.
• You must be on your feet most of the day and able to lift up to 50 pounds/23 kilograms.

Responsibilities

• Make sure every room is at its best for guests.
• Assist guests with needs (toothbrush, directions, etc.).
• Keep supervisor updated on progress or problems.
• Manage and monitor supplies to minimise waste.
• Help locate and return lost items.
• Support deep cleaning projects as needed.

Skills

Physical fitness

Customer service

Teamwork

Job description

IHG is seeking a Room Attendant to ensure every guest room is kept to the highest standard. You will assist guests with small requests and guide them to amenities, while keeping your supervisor informed of progress and any issues.

The role is physical, requiring standing most of the day, lifting up to 50 pounds, and flexible shifts including nights, weekends, and holidays. Training and uniform provided as part of a comprehensive benefits package.