Guest Room Experience Specialist

IHG Hotels; United States; In loco; USD 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

IHG Hotels is seeking a Room Attendant to ensure rooms and suites are clean, fresh, and welcoming for guests after a busy day. You will maintain high standards of cleanliness, assist guests with simple needs, and report any repairs or safety concerns.

The role emphasizes teamwork and flexible shifts in a fast-paced hotel environment. This physical position requires stamina, ability to lift up to 50 pounds, and strong basic literacy and numeracy.

Competenze

• It's a physical role with standing for long periods.
• Ability to lift up to 50 pounds / 23 kilograms and push/pull heavy items.
• Reading, writing and basic maths skills required.
• Shifts may include nights, weekends and/or holidays.

Mansioni

• Ensure rooms and suites meet cleanliness and presentation standards.
• Assist guests with basic needs and directions as required.
• Update supervisor on room status and report repairs needed.
• Follow safety procedures and wear required protective equipment.
• Organise supplies and minimise waste; manage amenities.

Conoscenze

Physical stamina

Lifting capability

Literacy & numeracy

Flexible shifts

Descrizione del lavoro

IHG Hotels is seeking a Room Attendant to ensure rooms and suites are clean, fresh, and welcoming for guests after a busy day. You will maintain high standards of cleanliness, assist guests with simple needs, and report any repairs or safety concerns.

The role emphasizes teamwork and flexible shifts in a fast-paced hotel environment. This physical position requires stamina, ability to lift up to 50 pounds, and strong basic literacy and numeracy.