Guest Room Cleaner & Service Specialist

Arizona Charlie’s Decatur and Boulder; Decatur (IL); On-site; USD 17,000 - 25,000; Full time

Job summary

Arizona Charlie’s Decatur and Boulder is seeking a Guest Room Attendant to support the housekeeping team and enhance guest experiences. You’ll ensure rooms are cleaned, sanitized, and maintained to high standards, contributing to a welcoming, safe environment that reflects our commitment to quality and service.

You will participate in daily housekeeping tasks, maintain supplies, and provide courteous service in line with our guest service culture.

Qualifications

• At least 3 months of hospitality, cleaning, or related experience preferred.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Committed to fostering a respectful, inclusive, and safety-conscious work environment.

Responsibilities

• Provide timely and courteous guest service consistent with the company’s guest service culture.
• Load and restock housekeeping carts with linens, amenities, and cleaning supplies as needed throughout the shift.
• Clean and service guest rooms according to department standards, including making beds, dusting, vacuuming, and replenishing amenities.
• Replace or report any missing, damaged, or broken items and furniture.
• Accurately complete room status reports and follow entry/exit procedures for guest rooms.

Skills

Customer service

Team player

English proficiency

Job description

Arizona Charlie’s Decatur and Boulder is seeking a Guest Room Attendant to support the housekeeping team and enhance guest experiences. You’ll ensure rooms are cleaned, sanitized, and maintained to high standards, contributing to a welcoming, safe environment that reflects our commitment to quality and service.

You will participate in daily housekeeping tasks, maintain supplies, and provide courteous service in line with our guest service culture.