Guest Room Care Specialist – Hotel Experience

Doubletree-By-Hilton-SAN-Antonio-Northwes; San Antonio (TX); On-site; USD 20,000 - 21,000; Full time

Job summary

DoubleTree Hotel - San Antonio NW is seeking a Room Attendant to maintain spotless guest rooms and ensure amenities are stocked and readily available. You will support the housekeeping team to deliver a comfortable and welcoming environment for guests, with adherence to brand standards and safety procedures.

The role emphasizes attention to detail, teamwork, and strong customer service, including bilingual communication with guests when needed.

Qualifications

• High school diploma or equivalent is required.
• Experience in housekeeping or a related field is preferred.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills are essential.

Responsibilities

• Clean and maintain guest rooms to the highest standards of cleanliness and organization.
• Ensure that all amenities and supplies are fully stocked in each guest room.
• Report any maintenance issues or damages to the appropriate personnel.
• Assist with laundry and other housekeeping tasks as needed.
• Provide exceptional customer service to guests at all times.

Skills

Attention to detail

Customer service

Teamwork

Bilingual English/Spanish

Housekeeping experience

Independent worker

Education

High school diploma

Tools

Vacuum cleaners

Floor buffers

Job description

DoubleTree Hotel - San Antonio NW is seeking a Room Attendant to maintain spotless guest rooms and ensure amenities are stocked and readily available. You will support the housekeeping team to deliver a comfortable and welcoming environment for guests, with adherence to brand standards and safety procedures.

The role emphasizes attention to detail, teamwork, and strong customer service, including bilingual communication with guests when needed.