Guest Room Care & Deep Cleaning Specialist

Athena Hospitality Group; Nashville (TN); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Athena Hospitality Group is seeking a Room Attendant to maintain clean, welcoming guest rooms, corridors and public areas in line with brand standards. You will stock supplies, replace linens and support preventive maintenance tasks as needed.

The role requires attention to detail, clear communication with guests and team members, and the ability to work calmly under pressure. Physical work includes standing, walking and lifting up to 45 lbs in a fast-paced hotel environment.

Qualifications

• High School diploma or equivalent.
• Strong attention to detail and ability to communicate effectively with guests and team members verbally or in written form.
• Must be able to convey information and ideas clearly.
• Must work well in stressful high-pressure situations.

Responsibilities

• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Maintain regular attendance in compliance with brand standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Always comply with brand standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Perform other tasks/jobs as assigned by the supervisor or manager.
• May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
• Deep cleaning tasks may include but are not limited to changing the AC filter cleaning the AC coils.

Skills

Attention to detail

Effective communication

Teamwork

Stress management

Education

High School diploma or equivalent

Job description

Athena Hospitality Group is seeking a Room Attendant to maintain clean, welcoming guest rooms, corridors and public areas in line with brand standards. You will stock supplies, replace linens and support preventive maintenance tasks as needed.

The role requires attention to detail, clear communication with guests and team members, and the ability to work calmly under pressure. Physical work includes standing, walking and lifting up to 45 lbs in a fast-paced hotel environment.