Guest Room Attendant Woodlands Resort

Hotel Polaris at US Airforce Academy; The Woodlands (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking resort team where your passion for cleanliness and service will shine! As a vital part of the housekeeping team, you will ensure that every corner of the resort is spotless and welcoming. This role is perfect for those who thrive in fast-paced environments and love making guests feel at home. Your attention to detail and communication skills will be key in creating memorable experiences for guests. If you are a people person who enjoys serving others and can adapt to a dynamic work environment, we invite you to apply and be part of our mission to deliver exceptional hospitality.

Qualifications

• Experience in providing exceptional service is preferred.
• Must be flexible with schedule and hours.

Responsibilities

• Ensure cleanliness and organization of guest rooms and public areas.
• Collaborate with team members to meet guests' needs.

Skills

Flexibility

Customer Service

Communication

Attention to Detail

Multi-tasking

Education

High School Diploma or equivalent

Job description

Overview

You are part of the team at The Woodlands Resort that is empowered to provide exceptional cleaning service in our guest rooms, corridors, and public areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming, and encourage comfort at The Woodlands Resort.

Responsibilities

1. Enjoy working in a fast-paced environment while having an impeccable eye for detail.
2. Share your passion and knowledge to ensure completion of all cleaning responsibilities.
3. Responsible for safety, cleanliness, sanitation, and organization of guest rooms, corridors, housekeeping linen and storage closets, and public areas.
4. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
5. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met.

Qualifications

1. Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
2. Experience. Previous experience passionately providing service to others preferred.
3. People Person. The best part of serving others is creating experiences for them that go beyond the expected.
4. Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
5. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail.
6. Must be 18 years or older.