Guest Room Attendant Woodlands Resort

CoralTree Hospitality; The Woodlands (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team at a premier resort where your commitment to cleanliness and guest satisfaction shines. As part of the exceptional cleaning staff, you will play a crucial role in creating a welcoming environment for guests. This position requires a keen eye for detail and the ability to work in a fast-paced setting, ensuring that all areas are spotless and inviting. With a focus on teamwork and communication, you will have the opportunity to resolve guest concerns and enhance their experience. If you are a people person who thrives in a dynamic environment, this role is perfect for you!

Qualifications

• Previous experience in a service-oriented role preferred.
• Ability to communicate fluently in English, both verbally and in writing.

Responsibilities

• Maintain cleanliness and organization of guest rooms and public areas.
• Collaborate with team members to meet guests' needs effectively.

Skills

Attention to Detail

Communication Skills

Flexibility

Customer Service

Multitasking

Education

High School Diploma or equivalent

Job description

Overview

You are part of the team at The Woodlands Resort that is empowered to provide exceptional cleaning service in our guest rooms, corridors, and public areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming, and encourage comfort at The Woodlands Resort.

Responsibilities

• Enjoy working in a fast-paced environment while having an impeccable eye for detail.
• Share your passion and knowledge to ensure completion of all cleaning responsibilities.
• Responsible for safety, cleanliness, sanitation, and organization of guest rooms, corridors, housekeeping linen and storage closets, and public areas.
• Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
• Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met.

Qualifications

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
• Experience. Previous experience passionately providing service to others preferred.
• People Person. The best part of serving others is creating experiences for them that go beyond the expected.
• Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
• A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail.
• Must be 18 years or older.