Guest Room Attendant- The Westin at The Woodlands

Hotel Polaris at US Airforce Academy; The Woodlands (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a dynamic team at a leading hotel where you will provide exceptional cleaning services. Your role will involve ensuring all guest areas are clean and welcoming, while collaborating with team members to enhance guest experiences. Flexibility and strong communication skills are essential for success in this fast-paced environment.

Qualifications

• Previous experience in service preferred.
• Ability to communicate fluently in English.

Responsibilities

• Responsible for cleanliness and organization of guest rooms and public areas.
• Collaborate with team to meet guests' needs.

Skills

Flexibility

Communication

Attention to Detail

Job description

Overview

You are part of the team that is empowered to provide exceptional cleaning service in our guest rooms, corridors, and public areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming, and encourage comfort at The Westin at The Woodlands.

Responsibilities

Enjoy working in a fast pace environment while having an impeccable eye for detail. Share your passion and knowledge to ensure completion of all cleaning responsibilities. Responsible for safety, cleanliness, sanitation, and organization of guest rooms, corridors, housekeeping linen and storage closets, and public areas. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met .

Qualifications

Flexibility. This is a demanding business and we look for flexibility with work days and hours - including weekends and holidays, but it’s also a lot of fun! Experience. Previous experience passionately providing service to others preferred. People Person. The best part of serving others is creating experiences for them that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail.