Guest Room Attendant: PTO & Benefits

Holiday Inn & Suites Atlanta - Airport North; Egan Park (GA); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

PTO accrual

Wage advances (50% priorday)

Discount program for travel and more

Hotel discounts worldwide

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Voluntary benefits

Long-Term Disability coverage

401(k) with match

Holiday Pay (Double Time)

Health Savings Account

Employee Assistance Program (EAP)

Dependent Care FSA

Job summary

Holiday Inn & Suites Atlanta - Airport North is seeking a Room Attendant to maintain clean, well-stocked rooms and public areas for overnight guests. You will follow a routine, prepare rooms, change linens, and report issues to maintain high standards of hospitality.

The role requires attention to detail, ability to work in a fast-paced environment, and good English communication. Benefits include PTO, health and dental coverage, retirement plan, and hotel discounts.

Qualifications

• Knowledge of housekeeping and laundry operations and procedures.
• Knowledge of proper use and storage of cleaning chemicals.
• General knowledge of equipment such as vacuums, commercial washers and dryers.
• Able to understand and speak some of the English language.
• Able to prioritize work assignments.
• Demonstrate genuine care for customers and employees.
• Able to work in fast paced environment.

Responsibilities

• Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies.
• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash.
• Change and replenish bed linens, towels and other guest amenities, as needed.
• Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms.
• Ensure all hotel property is in working order. Report missing articles, damage, or mechanical problems to management or supervisor, as necessary.
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Turn in and log all guest property left in room or other public space.
• Attend pre-shift meetings to learn assignments and the day’s tasks.
• Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture).
• Ensure all rooms/assigned tasked are completed with the allotted MPR’s.

Skills

Housekeeping knowledge

Laundry operations

Chemical safety

Equipment operation

English speaking

Prioritization

Customer care

Tools

Vacuum cleaners

Commercial washers/dryers

Job description

Holiday Inn & Suites Atlanta - Airport North is seeking a Room Attendant to maintain clean, well-stocked rooms and public areas for overnight guests. You will follow a routine, prepare rooms, change linens, and report issues to maintain high standards of hospitality.

The role requires attention to detail, ability to work in a fast-paced environment, and good English communication. Benefits include PTO, health and dental coverage, retirement plan, and hotel discounts.