Guest Room Attendant — Proactive & Detail-Driven

Driftwood Hospitality Management; Houston (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management is seeking a housekeeping associate to maintain guest rooms to company standards. The role supports a 24/7 operation with varying shifts, ensuring cleanliness and safety in all guest spaces.

Responsibilities include stocking supplies, following knock procedures, inspecting rooms, reporting damages, and maintaining a neat work environment. Benefits and protection plans are offered to eligible team members.

Qualifications

• Bend and reach to dust, clean and make beds and bathrooms.
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.

Responsibilities

• Stocks housekeeping bag to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
• Observes knocking procedures upon entering a guest room.
• Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
• Accurately marks clean rooms to supervisor for inspection.
• Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc. in Guestware or Housekeeping Coordinator
• Secures guest room doors upon exiting the room.
• Keeps the corridors and service area neat at all times.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by management.
• Assists other Housekeeping Personnel when needed.

Skills

Bend and reach

Stand and walk

Talk to people

Inspect rooms

Written communication

Manual dexterity

Job description

Driftwood Hospitality Management is seeking a housekeeping associate to maintain guest rooms to company standards. The role supports a 24/7 operation with varying shifts, ensuring cleanliness and safety in all guest spaces.

Responsibilities include stocking supplies, following knock procedures, inspecting rooms, reporting damages, and maintaining a neat work environment. Benefits and protection plans are offered to eligible team members.