Guest Room Attendant: Path to Executive Housekeeper

Hilton Garden Inn Merrillville

Merrillville (IN)

On-site

USD 18,000 - 25,000

Full time

5 days ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Travel Discounts
Employee Wellness Program
Educational/Professional Development
Referral Bonus Program

Job summary

Hilton Garden Inn Merrillville is seeking a Room Attendant to maintain guest rooms and public areas, ensuring they meet Hilton standards in a timely manner.

The role requires prior housekeeping experience and the ability to communicate in English. Duties include cleaning rooms, changing linens, and assisting during busy periods, with opportunities for growth along the housekeeping path.

Qualifications

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Understand and communicate in English.

Responsibilities

  • Greet guests upon interaction with a warm and friendly greeting.
  • Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures; dust furniture, walls or equipment.
  • Notify managers concerning the need for repairs in guest rooms.
  • Process guest items left in rooms according to lost and found policy.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform house person and lobby attendant duties when short staffed or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Skills

English

Education

High School diploma

Job description

Hilton Garden Inn Merrillville is seeking a Room Attendant to maintain guest rooms and public areas, ensuring they meet Hilton standards in a timely manner.

The role requires prior housekeeping experience and the ability to communicate in English. Duties include cleaning rooms, changing linens, and assisting during busy periods, with opportunities for growth along the housekeeping path.

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