Guest Room Experience Specialist

Total Management Systems, Inc.; Gallup (NM); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Hilton Garden Inn is seeking a Housekeeping Room Attendant to maintain spotless guest rooms and ensure a welcoming environment for guests.

You will work independently or in a team, pay close attention to detail, and provide friendly, efficient service while keeping supplies stocked and reporting maintenance needs promptly. This role emphasizes guest satisfaction and adherence to cleanliness standards.

Qualifikationen

• Must be over age 18.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to pass a criminal records background check.

Aufgaben

• Clean and maintain guest rooms to the highest standards of cleanliness and tidiness.
• Ensure that all amenities and supplies are fully stocked and in good condition.
• Report any maintenance issues or damages to the appropriate personnel.
• Assist with laundry and other housekeeping duties as needed.
• Provide exceptional customer service to guests, responding to requests and inquiries in a timely and professional manner.

Kenntnisse

Attention to detail

Organizational skills

Communication skills

Teamwork

Background check clearance

Tools

Cleaning equipment

Jobbeschreibung

As a Housekeeping Room Attendant at Hilton Garden Inn, you will play a crucial role in ensuring that our guests have a comfortable and enjoyable stay. Your primary responsibility will be to maintain the cleanliness and tidiness of our guest rooms, ensuring that they are always ready for occupancy. You will be expected to work efficiently and effectively, paying close attention to detail and adhering to our high standards of cleanliness. Your work will directly impact the satisfaction of our guests, making your role an essential part of our team.

Minimum Qualifications:

• Must be over age 18

• Ability to work independently and as part of a team

• Strong attention to detail and organizational skills

• Excellent communication and interpersonal skills

• Ability to pass a criminal records background check

Preferred Qualifications:

• Experience working in a hotel or hospitality setting

• Familiarity with cleaning products and equipment

Responsibilities:

• Clean and maintain guest rooms to the highest standards of cleanliness and tidiness

• Ensure that all amenities and supplies are fully stocked and in good condition

• Report any maintenance issues or damages to the appropriate personnel

• Assist with laundry and other housekeeping duties as needed

• Provide exceptional customer service to guests, responding to requests and inquiries in a timely and professional manner

Skills:

As a Housekeeping Room Attendant, you will use your attention to detail and organizational skills to ensure that our guest rooms are always clean and tidy. You will also use your communication and interpersonal skills to provide exceptional customer service to our guests. In addition, you will use your knowledge of cleaning products and equipment to maintain our high standards of cleanliness. Finally, you will work independently and as part of a team, using your strong work ethic and positive attitude to contribute to the success of our team.