Guest Room Attendant | Newark Four Points by Marriott

Newark Four Points; Newark (NJ); Sur place; USD 26 000 - 38 000; Plein temps

Résumé du poste

Newark Four Points is seeking a hotel housekeeping professional to clean guest rooms to the brand's standards and assist guests with requests while maintaining confidentiality and security of rooms. The role requires reporting maintenance issues and upholding safety rules.

The position may involve flexible shifts including weekends and holidays, with a focus on cleanliness and high guest satisfaction. Previous hotel housekeeping experience is preferred.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsabilités

• Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
• Ensures the confidentiality and security of all guest rooms.
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.

Connaissances

Cleaning

Guest communication

Safety procedures

Bilingual English/Spanish

Description du poste

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.