Guest Room Attendant | Hamilton Courtyard

Shaner Group; Hamilton (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Shaner Hotels at the Courtyard Hamilton in Hamilton, OH, seeks a Guest Room Attendant to clean and service guest rooms to brand standards, handling guest requests with discretion and ensuring privacy and security.

The role requires a flexible schedule including weekends/holidays, teamwork with housekeeping, and strict adherence to safety and chemical handling guidelines. Prior hotel cleaning experience and bilingual English/Spanish are a plus.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
• Ensures the confidentiality and security of all guest rooms.

Job description

Guest Room Attendant | Hamilton Courtyard

Hamilton, OH, United States (On-site)

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

About the Team

Shaner Hotels has an exciting opportunity at the Courtyard by Marriott Hamilton located in trendy Hamilton, Ohio! Situated in the heart of downtown Hamilton and just minutes from Cincinnati, our hotel offers guests a convenient location, exceptional service, and a welcoming experience.

The Courtyard Hamilton provides guests with first-rate amenities and easy access to a variety of family-friendly attractions, local dining, entertainment, and everything the Greater Cincinnati area has to offer.

We are looking for passionate, service-focused individuals who take pride in their work and are committed to creating memorable experiences for every guest. If you are dedicated to delivering exceptional hospitality and want to be part of a team that values excellence, teamwork, and career growth, we would love to speak with you!

Join the Courtyard Hamilton team and start your journey with Shaner Hotels today!

About Us

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Job Info

• Locations 1 Riverfront Plz, Hamilton, OH, 45011, US (On-site)
• Full Time or Part Time Full-Time/Part-Time