Guest Room Attendant — Great Benefits & Growth

Highgate

Woodbridge (VA)

On-site

USD 19,000 - 25,000

Full time

14 days+

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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability insurance
401(k) Retirement Plan with employer-m
Paid holidays
Paid vacation
Paid sick leave
Employee assistance program (EAP)
Tuition reimbursement
Paid jury duty leave, personal leave,

Job summary

Highgate Hotels, Residence Inn Potomac Mills in Woodbridge, VA, is hiring a Room Attendant. You will maintain clean guestrooms and provide attentive, courteous service to guests in a fast-paced hotel environment.

Responsibilities include thorough cleaning, stocking carts, reporting maintenance issues, and ensuring guest satisfaction. The role requires physical stamina and clear communication; hourly compensation applies with eligible benefits described in the posting.

Qualifications

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

  • Thoroughly clean guestrooms according to standards.
  • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guestrooms and hallways.
  • Keep all hallways, public areas and closets clean, neat and vacuumed
  • Restock housekeeping cleaning cart for next day's use.
  • Replenish chemical bottles.
  • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
  • Handle items for “Lost and Found” according to the standards.
  • Ensure overall guest satisfaction.

Job description

Highgate Hotels, Residence Inn Potomac Mills in Woodbridge, VA, is hiring a Room Attendant. You will maintain clean guestrooms and provide attentive, courteous service to guests in a fast-paced hotel environment.

Responsibilities include thorough cleaning, stocking carts, reporting maintenance issues, and ensuring guest satisfaction. The role requires physical stamina and clear communication; hourly compensation applies with eligible benefits described in the posting.

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