Guest Room Attendant — Fresh Spaces, Flexible Shifts

InterContinental Hotels Group; Boston (MA); On-site; USD 19,000 - 26,000; Full time

Job summary

InterContinental Hotels Group is seeking a Room Attendant to ensure guestrooms are clean, fresh and welcoming for guests. The role involves physical work, maintaining supplies, and assisting guests with requests as needed.

Shifts may include nights, weekends, and holidays. Training will cover safety procedures, cleanliness standards, and collaboration with other hotel departments to deliver exceptional guest experiences.

Qualifications

• Fitness to perform a physically demanding housekeeping role.
• Ability to lift up to 50 pounds and push/pull heavy objects.
• Ability to bend and kneel to complete tasks.
• Basic reading, writing and math skills.
• Willingness to work nights, weekends and holidays.

Responsibilities

• Clean and prepare rooms and suites to high standards.
• Assist guests with basic needs and directions.
• Report maintenance issues to supervisor promptly.
• Follow safety procedures and wear required PPE.
• Manage supplies and minimise waste; log lost and found items.
• Coordinate with other departments to ensure guest satisfaction.
• May assist with deep cleaning and turndown duties.
• Perform additional duties as required.

Skills

Physical fitness

Lifting up to 50 lbs

Bending & kneeling

Literacy & numeracy

Flexible shifts

Job description

InterContinental Hotels Group is seeking a Room Attendant to ensure guestrooms are clean, fresh and welcoming for guests. The role involves physical work, maintaining supplies, and assisting guests with requests as needed.

Shifts may include nights, weekends, and holidays. Training will cover safety procedures, cleanliness standards, and collaboration with other hotel departments to deliver exceptional guest experiences.