Guest Room Attendant - Fast-Paced, Rewarding Shifts

PENN Entertainment, Inc.

Bangor (ME)

On-site

USD 17,000 - 22,000

Full time

25 hours ago
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Benefits offered by this job

Day-one medical coverage
401(k) matching
Annual performance bonus

Job summary

PENN Entertainment, Inc. is seeking a friendly Housekeeper to join our team. You will help ensure spotless rooms and common areas while delivering great guest experiences in a fast-paced environment.

The role requires attention to detail, the ability to follow safety procedures, and flexibility to work a varied schedule including weekends and nights. We offer competitive pay and a comprehensive benefits package.

Qualifications

  • Must be a minimum of 18 years of age.
  • High School diploma or equivalent
  • Six months related experience and/or training preferred; or equivalent combination of education and experience.
  • Must be proficient in Microsoft applications (Excel, Access, Word)
  • Must be able to read and write in English and have good verbal communicating skills.
  • Basic math skills such as adding, subtracting, fractions, decimals, percentages etc.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Responsibilities

  • Must be able to work varied schedule including weekend, nights and holidays.
  • Keep work cart orderly and properly stocked at all times and maintain vacuums.
  • Inspect room linens before placing in rooms and return below standard pieces to Housekeeping.
  • Proper utilization of equipment, supplies and guest amenities.
  • Thorough cleanliness and sanitation of guest bathrooms.
  • Daily changing of soiled linens on beds and remaking beds following the hotel standards.
  • Thorough cleanliness of rooms, balconies and room furnishings.
  • Constant awareness of safety hazards, report to the Housekeeping Office.
  • Follow all training procedures set forth in the Blood borne Pathogens program
  • Strict follow through on lost and found procedures (for example anything found in rooms that are vacant must be turned into Housekeeping Office directly).
  • Absolute respect for guest’s property should always be exercised.
  • Practice safety standards at all times.
  • Responsible care of equipment.
  • Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms.
  • Remain alert, courteous and helpful to the guests and co-workers at all times.
  • Sweep and mop floors.
  • Clean rugs, carpets, upholstered furniture, and drapes.
  • Empty wastebaskets.
  • Report guest complaints.
  • Deposit dirty linen in laundry chute.
  • Other duties may be assigned.

Skills

Verbal communication
Reading & writing English
Basic math
Problem solving
Physical stamina

Education

High School diploma or equivalent

Tools

Microsoft Excel
Microsoft Access
Microsoft Word

Job description

PENN Entertainment, Inc. is seeking a friendly Housekeeper to join our team. You will help ensure spotless rooms and common areas while delivering great guest experiences in a fast-paced environment.

The role requires attention to detail, the ability to follow safety procedures, and flexibility to work a varied schedule including weekends and nights. We offer competitive pay and a comprehensive benefits package.

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