Guest Room Attendant - Fast-Paced Hospitality Pro

Sonesta Hotels International Corporation in; Rosemont (IL); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) Retirement Plan with Company M

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Disability Insurance

Hospital Indemnity

Job summary

Sonesta Chicago O'Hare Airport – Rosemont, IL is seeking a Room Attendant to maintain spotless, welcoming guest rooms and public areas. You will refresh linens, stock supplies, and assist with room inspections while upholding Sonesta’s People People culture.

Ideal candidates are dependable, detail-oriented, and able to work efficiently in a busy hospitality setting. Flexible availability including mornings and weekends is preferred to ensure guest satisfaction.

Qualifications

• Previous housekeeping, hotel, hospitality, cleaning, janitorial, or guest service experience preferred.
• Strong attention to detail with a commitment to cleanliness, organization, and presentation standards.
• Ability to work efficiently and independently in a fast-paced hospitality environment.
• Strong time management, reliability, and teamwork skills.
• Knowledge of cleaning procedures, sanitation standards, chemical handling, and hotel safety practices preferred.
• Positive attitude with a strong work ethic and service-focused mindset.
• Ability to communicate professionally with guests, team members, and hotel leadership.
• Flexible availability including mornings, weekends, holidays, and operational support as needed.
• A passion for hospitality, teamwork, cleanliness, and creating exceptional guest experiences.

Responsibilities

• Clean and service guest rooms, suites, bathrooms, hallways, and assigned hotel areas according to hotel brand standards and operational procedures.
• Replace linens, towels, amenities, and guest supplies while ensuring rooms are refreshed, organized, and guest-ready.
• Inspect guest rooms for cleanliness, presentation, maintenance concerns, and operational readiness throughout shifts.
• Maintain cleanliness and organization of housekeeping carts, storage closets, linen areas, and operational workspaces.
• Report maintenance issues, lost and found items, safety concerns, and room status updates promptly and accurately.
• Respond professionally and courteously to guest requests and housekeeping service needs throughout the day.
• Follow sanitation standards, chemical handling procedures, hotel safety policies, and operational guidelines at all times.
• Support deep cleaning projects, room inspections, VIP arrivals, and special housekeeping assignments as needed.
• Partner closely with Housekeeping leadership, Front Office, Laundry, and Engineering teams to support smooth hotel operations and guest satisfaction.
• Help create clean, welcoming, and comfortable spaces that deliver memorable guest experiences aligned with Sonesta’s People People philosophy.
• Any other duties as assigned.

Skills

Housekeeping experience

Detail oriented

Hospitality service mindset

Teamwork

Fast-paced environment

Job description

Sonesta Chicago O'Hare Airport – Rosemont, IL is seeking a Room Attendant to maintain spotless, welcoming guest rooms and public areas. You will refresh linens, stock supplies, and assist with room inspections while upholding Sonesta’s People People culture.

Ideal candidates are dependable, detail-oriented, and able to work efficiently in a busy hospitality setting. Flexible availability including mornings and weekends is preferred to ensure guest satisfaction.