Guest Room Attendant: Elevate Guest Experience

esacareers; Richmond, Innsbrook (VA, VA); On-site; USD 17,000 - 22,000; Full time

Job summary

ESA Management, LLC is seeking a dedicated Housekeeper to uphold high standards of cleanliness and guest satisfaction. The position focuses on cleaning guest rooms in accordance with established guidelines and training, ensuring a positive experience for guests and associates.

Responsibilities include maintaining carts and laundry areas, reporting issues to management, and assisting with guest requests whenever possible.

Qualifications

• Effective communication with the manager and staff is essential.
• Adherence to company guidelines and procedures.
• Apply good judgment at all times.

Responsibilities

• Cleans assigned guest rooms following company standards.
• Maintains cleanliness of carts, cart rooms and laundry areas.
• Reports maintenance issues to front desk/manager on duty.
• Assists with guest requests when possible and practical.
• Follows safety and security policies and completes required training.
• Performs additional duties as assigned by management.

Skills

Communication with manager

Policy adherence

Good judgment

Job description

ESA Management, LLC is seeking a dedicated Housekeeper to uphold high standards of cleanliness and guest satisfaction. The position focuses on cleaning guest rooms in accordance with established guidelines and training, ensuring a positive experience for guests and associates.

Responsibilities include maintaining carts and laundry areas, reporting issues to management, and assisting with guest requests whenever possible.