Guest Experience Housekeeper

esacareers; Wilmington (DE); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program

Job summary

ESA Management, LLC is seeking a Housekeeper to clean guest rooms in accordance with company standards and procedures, ensuring a high level of guest experience. The role includes maintaining carts and laundry areas, assisting with guest requests, and reporting issues to management.

The position emphasizes safety, compliance with trainings, and a strong commitment to hospitality excellence in a hotel setting. Benefits include vision insurance, 401(k), EAP, and employee perks program.

Qualifications

• Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
• Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
• Apply good judgment at all times.

Responsibilities

• Assists with cleaning guest rooms to meet company standards.
• Maintains housekeeping carts, cart rooms and laundry areas.
• Reports maintenance issues to the front desk or manager on duty.
• Respects guest property and privacy during checkout room handling.
• Follows safety and security policies and completes required trainings.

Job description

ESA Management, LLC is seeking a Housekeeper to clean guest rooms in accordance with company standards and procedures, ensuring a high level of guest experience. The role includes maintaining carts and laundry areas, assisting with guest requests, and reporting issues to management.

The position emphasizes safety, compliance with trainings, and a strong commitment to hospitality excellence in a hotel setting. Benefits include vision insurance, 401(k), EAP, and employee perks program.