Guest Room Attendant – Elevate Guest Comfort Daily

Wequassett; Marathon (FL); Hybrid; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Sister property hotel discount

Housing based on availability

Job summary

Hawks Cay Resort in Marathon, FL is seeking a dedicated Housekeeper to maintain clean and inviting guest rooms in accordance with hotel SOPs. You will make beds, restock amenities, dust, vacuum, and ensure all surfaces meet brand standards.

Responsibilities include responding to guest requests promptly, reporting maintenance needs, and coordinating with the supervisor to complete assignments. Previous housekeeping experience preferred; housing and benefits are available.

Qualifications

• Must have one year of housekeeping experience in a commercial setting. Hotel experience preferred

Responsibilities

• Clean guest rooms/suites as assigned up to the standards described in the hotel S.O.P.'s.
• Clean guest bathrooms, bedrooms and sitting areas to a high level of cleanliness according to hotel standards.
• Make beds with clean linen and place clean linen in bathrooms daily.
• Dust rooms (including all end tables, desks, coffee tables, dressers, etc.) on a daily basis.
• Vacuum all guest rooms daily.
• Replace room amenities, literature and other items as prescribed by hotel S.O.P.'s.
• Clean doors, mirrors and other surfaces in the room.
• Empty wastebaskets and ashtrays. Replace wastebasket liner and clean ashtrays.
• Remove food trays, dishes, glasses, etc. from rooms.
• Check closets for the proper number of hangers and laundry bags and replace as needed.
• Handle all guest requests as soon as possible.
• Maintain supplies, linen and materials as provided.
• Responsible for any assigned keys.
• Return lost items to housekeeping at the end of the day.
• Communicate all cleaned rooms to supervisor.
• Return to unfinished rooms as requested to complete tasks or replace missing items.
• Maintain knowledge of cleaning supplies issued daily to ensure they are used according to instructions to avoid injury/ accidents or damage to hotel property.
• Check with supervisor upon completion of room assignments before leaving for the day.
• Assist with preventive cleaning program as assigned.
• Attend all meetings related to housekeeping.

Skills

Room cleaning

Bed making

Dusting

Vacuuming

Amenity replenishment

Surface cleaning

Waste removal

Guest requests handling

Supply management

Key handling

Lost item recovery

Communication with supervisor

Quality checks

Preventive cleaning

Meetings attendance

Job description

Hawks Cay Resort in Marathon, FL is seeking a dedicated Housekeeper to maintain clean and inviting guest rooms in accordance with hotel SOPs. You will make beds, restock amenities, dust, vacuum, and ensure all surfaces meet brand standards.

Responsibilities include responding to guest requests promptly, reporting maintenance needs, and coordinating with the supervisor to complete assignments. Previous housekeeping experience preferred; housing and benefits are available.