Guest-Focused Houseperson: Hotel Cleanliness & Service

Wequassett; Duck Key (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Housing based on availability

Sister property hotel discount

Medical, dental, vision

Job summary

Hawks Cay Resort in Marathon, FL is seeking a Houseperson to clean and polish restrooms, hallways, stairwells, foyers and elevators as part of our guest service excellence.

You will assist guests, move furniture, restock supplies, and support safety procedures while helping the team maintain hotel standards. Prior hotel housekeeping experience preferred; training provided; competitive benefits.

Qualifications

• Experience working in a hotel is preferable.
• Ability to follow safety procedures and guidelines.
• Flexibility to assist teammates as needed.

Responsibilities

• Clean and polish restrooms, hallways, stairwells, foyers and elevators.
• Empty room attendant carts of soiled linen and trash from guest rooms.
• Clean and remove spots from corridor walls and doors.
• Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
• Obtain amenities and supplies for room attendants.
• Turn mattresses and move furniture as assigned by supervisor.
• Respond to guest questions and provide guest assistance, directions, and information as requested.
• Provide instruction/guidance for guest and employee safety in fire or other emergency situations.
• Support the department in any area that will maintain the building and guest service to hotel standards.
• Assist shampooers with the relocation of furniture.
• Report all suspicious persons or activities, hazardous conditions, etc. to the Safety/Security department.
• Must be ready to step in and support coworkers and team as needed to ensure efficient operation.
• Performs special assignments and projects as requested.
• Attend meetings/training as required by management.

Skills

Restroom cleaning

Vacuuming

Dusting

Polishing

Trash removal

Guest directions

Safety guidance

Team collaboration

General housekeeping

Education

Experience in hotel housekeeping

Job description

Hawks Cay Resort in Marathon, FL is seeking a Houseperson to clean and polish restrooms, hallways, stairwells, foyers and elevators as part of our guest service excellence.

You will assist guests, move furniture, restock supplies, and support safety procedures while helping the team maintain hotel standards. Prior hotel housekeeping experience preferred; training provided; competitive benefits.