Guest Room Attendant — Elevate Comfort & Service

Crystal Creek Hospitality; Jackson (WY); On-site; USD 26,000 - 34,000; Full time

Job summary

Crystal Creek Hospitality in Wyoming is seeking a Room Attendant to support housekeeping operations and deliver Marriott Brand service standards. You will work with the Guest Services team to maximize guest satisfaction by maintaining cleanliness, order, and consistent quality.

The role requires punctuality, a professional appearance, teamwork, and adherence to safety and sanitation procedures, including room cleaning, linen changes, amenity replenishment, and reporting issues.

Qualifications

• Ability to communicate in English & Spanish.
• Self‑starting personality with an even disposition. Maintain a professional appearance and manner at all times.
• Must be willing to “pitch‑in” and help co‑workers with their job duties and be a team player.
• Knowledge of chemical cleaning agents and operation of various cleaning equipment.
• Ability to push and/or pull equipment weighing up to 50 lbs.
• Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and

Responsibilities

• Arrive on time, ready and able to work within performance standards set by management.
• Maintain a professional appearance and demeanor for your shift.
• Fulfill guest needs within the abilities of the establishment and staff.
• Inform upper management of any safety hazards, general difficulties, equipment problems, product or ware shortages that may arise when preforming your job up to set standards.
• Assist in the Rooms operations for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
• Practice and uphold quality, sanitation, and professional standards set by the company.
• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
• Adhere to cleaning procedures and instructions for use of cleaning agents.
• Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.
• Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
• Push and pull vacuum throughout entire room and empty trash.
• Replenish amenities, linens, and supplies in guest room.
• Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Job description

Crystal Creek Hospitality in Wyoming is seeking a Room Attendant to support housekeeping operations and deliver Marriott Brand service standards. You will work with the Guest Services team to maximize guest satisfaction by maintaining cleanliness, order, and consistent quality.

The role requires punctuality, a professional appearance, teamwork, and adherence to safety and sanitation procedures, including room cleaning, linen changes, amenity replenishment, and reporting issues.