Guest Room Attendant — Elevate Cleanliness & Service

Omni Hotels & Resorts; Virginia (MN); On-site; USD 24,000 - 32,000; Full time

Job summary

Omni Richmond Hotel in Richmond, VA is seeking a Room Attendant to maintain a high standard of cleanliness in guest rooms, refresh rooms for continuing guests, and prepare rooms for new arrivals.

As a Room Attendant, you will thoroughly clean rooms, restock items, communicate room status, and uphold Omni Safe and Clean processes while working in a fast-paced hotel environment. Flexibility for nights, weekends, and holidays is required.

Qualifications

• Strong attention to detail.
• Excellent customer service and verbal communication skills.
• Maintain a professional business appearance, attitude, and performance.
• Prior housekeeping experience required or other relevant environmental services experience.
• Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.
• Must meet standards of appearance and maintain a high level of personal hygiene at all time.
• Ability to communicate both verbally and in writing in English with guests, management, and co-workers.
• Computer literacy to include: Payroll systems

Responsibilities

• Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting.
• Uphold Omni Safe and Clean processes.
• Restock and replace used items within guest rooms.
• Communicate clean status of each room upon completion.
• Remove room service trays and tables from guest rooms.
• Stock supply cart and ensure that it is neat and well organized at all times.
• Check all equipment prior to and after use to ensure that it is in good working order.
• Maintain a professional, neat and organized appearance according to Omni standards.
• Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Attend all required department trainings and meetings.
• Perform any other duties required by management.

Skills

Attention to detail

Customer service

Professional appearance

Housekeeping experience

Standing/walking stamina

Flexible schedule

Fast-paced environment

Stress management

Punctuality

English communication

Tools

Payroll systems

Job description

Omni Richmond Hotel in Richmond, VA is seeking a Room Attendant to maintain a high standard of cleanliness in guest rooms, refresh rooms for continuing guests, and prepare rooms for new arrivals.

As a Room Attendant, you will thoroughly clean rooms, restock items, communicate room status, and uphold Omni Safe and Clean processes while working in a fast-paced hotel environment. Flexibility for nights, weekends, and holidays is required.