Guest Room Attendant – Detail-Oriented Guest Service

Peachtree Group; Baltimore (MD); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

A hospitality management company in Baltimore is hiring a Room Attendant to manage housekeeping operations. The role includes cleaning and servicing guest rooms, maintaining common areas, and providing excellent customer service. The ideal candidate must be a team player who pays attention to detail. Benefits include medical, dental, vision insurance, and a 401(k) retirement match. Join us to contribute to a supportive and guest-focused environment.

Qualifications

• Ability to work well as part of a team.
• Capable of performing tasks with attention to detail.

Responsibilities

• Daily ownership of housekeeping tasks.
• Clean and service assigned rooms to standard.
• Maintain common areas of the hotel.
• Perform laundry and stock housekeeping supplies.
• Provide high customer service levels.
• Assist guests with requests and report issues.

Skills

Team Player

Detail Oriented

Job description

• Pay or shift range: $14 USD to $16 USD
  
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop and succeed within the department.

• Cleaning and servicing assigned rooms or areas according to established standards and procedures including
• Clean and arrange guest rooms to hotel standards for guest arrival
• Clean and maintain common areas of the hotel
• Perform laundry duties as necessary
• Stock and maintain housekeeping supply rooms
• Ensure a high level of customer service is performed at all times
• Assist guests with requests and questions as necessary
• Report any damages or repairs needed to management
• Report all lost and found items to the Housekeeping Manager

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Qualifications

Behaviors

Preferred

Team Player

Team Player

: Works well as a member of a group

Detail Oriented

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.