Guest Room Attendant: Detail-Driven & Welcoming

StepStone Hospitality; Augusta, Northern (GA, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

StepStone Hospitality's DoubleTree by Hilton Augusta is seeking a dedicated Room Attendant to maintain clean, welcoming guest rooms and suites. The role requires attention to detail, reliable work habits, and a commitment to guest comfort and safety.

You will report for shift, clean rooms daily, stock supplies, and follow hotel policies and safety practices. Excellent English communication and teamwork are essential to deliver high standards and a positive guest experience.

Qualifications

• Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to accurately report information.
• Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
• Attend required meetings.

Responsibilities

• Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
• Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
• Report any items missing from rooms and suites.
• Report all items in need of repair to supervisor and maintain equipment used in work.
• Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
• All lost and found are to be taken to the Housekeeping office as soon as they are found.

Skills

English proficiency

Attention to detail

Effective communication

Job description

StepStone Hospitality's DoubleTree by Hilton Augusta is seeking a dedicated Room Attendant to maintain clean, welcoming guest rooms and suites. The role requires attention to detail, reliable work habits, and a commitment to guest comfort and safety.

You will report for shift, clean rooms daily, stock supplies, and follow hotel policies and safety practices. Excellent English communication and teamwork are essential to deliver high standards and a positive guest experience.