Room Attendant

Auro Hotels Management; Augusta (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Auro Hotels is seeking a dynamic Room Attendant for their Augusta, GA property on Washington Road. Compensation is based on experience, with company benefits including health, vision, dental, PTO, 401k, employee discounts, and more.

The role focuses on keeping guest rooms pristine and meeting guest expectations. Experience of 1–2 years in a hotel environment is preferred, with a High School Diploma (or equivalent) and strong English communication skills.

Qualifications

• Must be able to speak, read, and understand English.

Responsibilities

• Maintain overall cleanliness of guest rooms and corridors according to standards.
• Assist colleagues when own workstation is completed.
• Follow established cleaning procedures and safety guidelines.
• Place guest amenities and ensure rooms are stocked with supplies.
• Perform special housekeeping tasks as requested by management.
• Respond to guest needs promptly and professionally.

Skills

English proficiency

Education

High School Diploma

Job description

Hampton Inn and Suites by Hilton Augusta Washington Road is seeking a dynamic Room Attendant for their hotel. Compensation is based on experience. Company benefits include health, vision, dental, PTO, 401k, employee discounts, and much more.

The purpose of the Guest Room Attendant is to assure the overall success of the hotel by meeting or exceeding the guest expectation for product cleanliness. The Guest Room Attendant must ensure guest satisfaction through room cleanliness and attention to our guests needs.

• Knows and follows established cleaning procedures to maintain a high standard of cleanliness for guest rooms according to Auro Hotels' and Brandedstandards.
• Assists colleagues when own workstation is completed.
• Properly uses all cleaning fluids and supplies.
• Properly places guest amenities, e.g., toilet paper, tissues, guest service directories and turndown amenities.
• Perform and complete any special projects or reasonable requests assigned by management.
• Knows and actively practices the hotels' emergency procedures and loss prevention guidelines.
• Sorts, counts, folds, marks, and carries linens.
• Makes beds (triple sheeting) with clean sheets in excellent condition and dusts furniture.
• Replenishes supplies such as drinking glasses and writing supplies.
• Moves furniture, hangs drapes, rolls carpets and replaces light bulbs.
• Empties wastebaskets, and empties and cleans ashtrays.
• Transports trash and waste to disposal area.
• Replenishes bathroom supplies. Sweeps and scrubs bathroom floor.
• Perform all duties in a safe manner and monitor those actions of others.
• Cleans lobbies, lounges, rest rooms, corridors, elevators, and stairways, when requested
• Cleans rugs, carpets, upholstered furniture, and draperies.
• Washes walls, ceiling, woodwork, windows, door panels, and sills.
• Stocks and replenishes linen rooms if necessary
• Sweeps patios/balconies and ensures cobwebs are removed.
• Available to start immediately.
• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Experience/Education

1-2 years' experience as a Guest Room Attendant with an established hotel brand, preferably Hilton. High School Diploma preferred. Must be able to speak, read, and understand English.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

Location(s)

3028 B Washington Road, Augusta , Georgia 29406 , United States

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.