Guest Room Attendant - Detail-Driven Hospitality

Crowne-Plaza-Hotel-; Pittsburgh (Allegheny County); On-site; USD 24,000 - 32,000; Full time

Job summary

Crowne Plaza Suites Pittsburgh South is seeking a Room Attendant to clean and prepare guest rooms to ensure high standards of cleanliness and guest comfort. The role involves fast-paced housekeeping duties, daily room quotas, and physical activity such as lifting and carrying items.

The position requires attention to detail, strong time management, and a customer-focused approach. Training will cover safety, sanitation, and privacy protocols; shifts may include mornings, evenings, weekends, and

Qualifications

• High school diploma or equivalent preferred.
• Previous housekeeping or cleaning experience preferred but not required.

Responsibilities

• Guest Room Cleaning & Preparation: Clean and prepare guest rooms according to established hotel standards; Make beds, vacuum floors, dust surfaces, and sanitize all room areas; Clean bathrooms, including toilets, sinks, showers, mirrors, and fixtures; Replace linens, towels, and guest toiletries as needed.
• Restocking & Maintenance Support: Restock minibar items and in-room supplies; Empty trash and replace liners in guest rooms and service areas; Report maintenance issues such as broken fixtures, leaks, or damaged furniture.
• Guest Service & Interaction: Respond to guest requests such as additional towels, amenities, or supplies; Maintain a respectful approach to guest privacy and security at all times; Provide courteous and professional service when interacting with guests.
• Public Area & Equipment Cleaning: Clean hallways, housekeeping carts, and service areas as assigned; Maintain cleanliness and organization of housekeeping equipment and supply areas; Follow proper handling and storage procedures for cleaning chemicals and tools.
• Safety, Compliance & Standards: Follow all hotel safety, sanitation, and hygiene standards; Adhere to proper procedures for guest room entry and privacy protocols; Ensure compliance with company policies and housekeeping guidelines.

Skills

Attention to detail

Time management

Punctual

Communication skills

Teamwork

Flexibility

Knowledge of cleaning chemicals

Education

High school diploma or equivalent preferred

Job description

Crowne Plaza Suites Pittsburgh South is seeking a Room Attendant to clean and prepare guest rooms to ensure high standards of cleanliness and guest comfort. The role involves fast-paced housekeeping duties, daily room quotas, and physical activity such as lifting and carrying items.

The position requires attention to detail, strong time management, and a customer-focused approach. Training will cover safety, sanitation, and privacy protocols; shifts may include mornings, evenings, weekends, and