Guest Room Attendant - Detail-Driven & Hospitable

Brandt Hospitality Group; Sioux Falls (SD); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

PTO accrual

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with match

Holiday pay

Job summary

Brandt Hospitality Group is seeking a dedicated Room Attendant to ensure guest rooms are clean, stocked, and in good working order. You will make beds, clean baths, dust, vacuum, and respond to guest requests with a hospitable approach, following a consistent routine to help deliver an exceptional experience.

Attention to detail and the ability to work in a fast-paced hotel environment are essential; training is provided and benefits apply.

Qualifications

• Knowledge of housekeeping and laundry operations and procedures.
• Knowledge of proper use and storage of cleaning chemicals.
• General knowledge of equipment such as vacuums, commercial washers and dryers.
• Able to understand and speak some English.
• Able to prioritize work assignments.
• Demonstrate genuine care for customers and employees.
• Able to work in fast paced environment

Responsibilities

• Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies.
• Clean guest rooms as assigned, including beds, bathrooms, dusting, vacuuming, and removing linen and trash.
• Change and replenish bed linens, towels and other guest amenities.
• Clean other designated areas, including restrooms, public areas, offices, and meeting rooms.
• Ensure all hotel property is in working order. Report missing articles, damage, or mechanical problems to management.
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Turn in and log all guest property left in room or other public space.
• Attend pre-shift meetings to learn assignments and the day’s tasks.
• Perform deep cleaning tasks, as needed (flip mattresses, move furniture).
• Ensure all rooms/assigned tasks are completed with the allotted MPR’s.

Skills

Attention to detail

Follow a routine

Customer care

English language

Job description

Brandt Hospitality Group is seeking a dedicated Room Attendant to ensure guest rooms are clean, stocked, and in good working order. You will make beds, clean baths, dust, vacuum, and respond to guest requests with a hospitable approach, following a consistent routine to help deliver an exceptional experience.

Attention to detail and the ability to work in a fast-paced hotel environment are essential; training is provided and benefits apply.