Guest Room Attendant: Fast-Paced & Detail-Driven

Brandt Hospitality Group; Fargo (ND); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

PTO with immediate accrual

Access 50% of wages prior to payday

Hotel Discounts Worldwide

Health Insurance

Dental Insurance

Vision Insurance

401(k) with immediate match

Double Time for Holidays Worked

Health Savings Account

Employee Assistance Program (EAP)

Dependent Care FSA

Job summary

Brandt Hospitality Group is seeking a Room Attendant to keep our Fargo hotel clean, sanitized, and guest-ready. You will prepare rooms, stock supplies, and ensure a high standard of cleanliness and order for overnight guests.

Responsibilities include cleaning rooms, replacing linens, handling guest requests, and reporting maintenance issues. A fast-paced environment with attention to detail helps provide an exceptional guest experience every day.

Qualifications

• Knowledge of housekeeping and laundry operations.
• Knowledge of proper use and storage of cleaning chemicals.
• General knowledge of equipment such as vacuums, commercial washers and dryers.
• Able to understand and speak some English.
• Able to prioritize work assignments.
• Demonstrate genuine care for customers and employees.
• Able to work in fast paced environment.

Responsibilities

• Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies.
• Clean guest rooms as assigned, including making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash.
• Change and replenish bed linens, towels and other guest amenities, as needed.
• Clean other designated areas when assigned.
• Ensure all hotel property is in working order. Report missing articles, damage, or mechanical problems to management or supervisor, as necessary.
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Turn in and log all guest property left in room or other public space.
• Attend morning meetings to learn assignments and the day’s tasks.
• Perform deep cleaning tasks, as needed (flip mattresses, move furniture).
• Ensure all rooms/assigned tasks are completed within a specific time frame.

Skills

Housekeeping knowledge

Chemicals handling

Vacuum cleaners

English language

Prioritization

Customer care

Fast-paced environment

Job description

Brandt Hospitality Group is seeking a Room Attendant to keep our Fargo hotel clean, sanitized, and guest-ready. You will prepare rooms, stock supplies, and ensure a high standard of cleanliness and order for overnight guests.

Responsibilities include cleaning rooms, replacing linens, handling guest requests, and reporting maintenance issues. A fast-paced environment with attention to detail helps provide an exceptional guest experience every day.