Guest Room Attendant - Create Welcoming Stays

Millennium Hotels and Resorts; Sunnyvale (CA); Sur place; USD 44 000 - 52 000; Plein temps

Avantages offerts par ce poste

Medical, Dental & Vision Insurance

Company-paid Life and AD&D Insurance

401(k) Retirement Plan with Company

Paid Time Off & Paid Holidays

Hotel Room Discounts across our global

Employee Assistance Program (EAP)

Résumé du poste

M सोशल Sunnyvale (M Social Sunnyvale) is recruiting a Room Attendant to ensure guest rooms are clean, welcoming, and well-presented. You will uphold brand standards and deliver outstanding hospitality as part of a vibrant, service-oriented team.

Join a property in Sunnyvale that blends design and tech-forward hospitality. You’ll work weekends/holidays as needed, with opportunities to grow within Millennium Hotels & Resorts’ global portfolio.

Qualifications

• Passion for hospitality and delivering exceptional guest service.
• Strong attention to detail and organizational skills.
• Ability to work independently and efficiently.
• Positive attitude and strong work ethic.
• Reliable attendance and punctuality.
• Flexibility to work weekends, holidays, and varying schedules based on business needs.

Responsabilités

• Clean and service assigned guest rooms in accordance with hotel and brand standards.
• Make beds, replace linens, replenish towels, and restock guest amenities.
• Dust, vacuum, sweep, mop, and sanitize guestrooms and bathrooms.
• Clean windows, mirrors, furniture, fixtures, and appliances as assigned.
• Ensure each guest room is fully prepared for arriving guests.
• Inspect guestrooms to ensure cleanliness, organization, and proper functionality.
• Report maintenance concerns, damaged furniture, or safety hazards promptly.
• Ensure guest supplies and amenities are stocked according to hotel standards.
• Maintain exceptional attention to detail while meeting daily productivity goals.
• Respond courteously to guest requests and special needs.
• Maintain professionalism and confidentiality when servicing occupied rooms.
• Create a welcoming environment through friendly, respectful interactions.
• Communicate guest concerns promptly to supervisors.
• Follow all hotel safety procedures and OSHA guidelines.
• Properly use and store cleaning chemicals and equipment.
• Adhere to infection prevention and sanitation protocols.
• Protect guest privacy and secure lost-and-found items according to hotel procedures.
• Work closely with Housekeeping Supervisors, Housepersons, Laundry, Front Office, and Engineering teams.
• Communicate room status updates accurately and promptly.
• Support coworkers to ensure daily operational goals are achieved.
• Participate in departmental meetings and ongoing training.
• Maintain housekeeping carts in a clean, organized, and fully stocked condition.
• Report supply shortages and equipment issues to supervisors.
• Use cleaning equipment safely and efficiently.
• Help maintain organized linen closets and storage areas.

Connaissances

Attention to detail

Teamwork

Reliability

Customer service

Flexibility

Work ethic

Formation

High school diploma or equivalent

Outils

Cleaning equipment

Cleaning chemicals

Description du poste

M सोशल Sunnyvale (M Social Sunnyvale) is recruiting a Room Attendant to ensure guest rooms are clean, welcoming, and well-presented. You will uphold brand standards and deliver outstanding hospitality as part of a vibrant, service-oriented team.

Join a property in Sunnyvale that blends design and tech-forward hospitality. You’ll work weekends/holidays as needed, with opportunities to grow within Millennium Hotels & Resorts’ global portfolio.